Returns & Exchanges
At The Cardhub Australia, we want you to love your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags attached. If your purchase isn't quite right, we are here to help you find the perfect fit or provide a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any Australia Post location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing