Frequently Asked Questions
Everything you need to know about shopping with The Cardhub Australia.
How long does shipping take within Australia?
We offer standard shipping which typically takes 3-7 business days, and express shipping which arrives within 1-3 business days depending on your location.
What is your return policy for fashion items?
We accept returns within 30 days of purchase, provided the items are unworn, unwashed, and still have all original tags attached.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options like Afterpay and ZipPay.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.
Are your products ethically sourced?
At The Cardhub Australia, we prioritize sustainability and ethical manufacturing. We work closely with suppliers who adhere to fair labor practices and environmental standards.